Trust & security · last updated 25 July 2026

You're about to depend on us. Here's why that's safe.

Built and run by two founders, Het and Om. This page is everything we would want to read before making a small, unknown API a production dependency — every claim points at its mechanism, and where we fall short we say so here first.

01The honesty contract

Most scrapers lie to your agent. Ours files a report.

The failure that scares every AI engineer isn't the crash — it's the silent lie a customer finds first. The core of EnConvert is a refusal to do that.

The honest limits of this
  • 92% catch rate, 4% false alarms on our 50-page labeled corpus — roughly 1 in 12 block pages can still slip through, and we publish the misses.
  • /v2/ingest renders pages but doesn’t gate on the score yet, so a blocked page can enter a RAG corpus unflagged; that gate is roadmap, not done.
  • A low score flags and warns — it doesn’t block delivery or refund the call, and it never silently withholds your content.
02Operational transparency

Here is exactly what happens to your data.

No abstractions — two flows cover almost everything EnConvert does.

  1. Arrives over TLS
  2. Checked against your plan’s size limit and accepted extensions
  3. Filename sanitized — path components and traversal sequences stripped
  4. Bytes held in memory, passed straight to the converter — your source file is never written to our storage
  5. Only the converted output is stored, private, under your account’s own key prefix
  6. Downloaded via a pre-signed URL: 15-minute expiry, ownership-checked before signing
  7. Deletable by you, at any time
03Security

No badges. Mechanisms.

We can't hand you a SOC 2 report — so here are the specific controls it's a proxy for, including where each one stops.

Keep sk_ keys server-side

Use a pk_ key, locked to your domains, for anything client-side — browsers reject sk_ on purpose.

Verify webhook signatures

Recompute HMAC-SHA256 over <timestamp>.<body>, compare in constant time, reject anything older than 5 minutes.

Scope your keys

A key restricted to the one endpoint it needs can’t do anything else if it leaks.

Rotate on exposure

Rotate a secret or revoke and re-create a key the moment you suspect exposure — revocation is immediate.

Your side of the fence — four things that keep your account safe

04Reliability

Receipts, not promises.

What is actually built, what is actually tested, and honest answers to the failure simulations you're already running in your head.

status.enconvert.com · monitored since 29 June 2026 — four honest weeks beat a fabricated year
05Your data

What we will never do with your files.

  • We never train models on your files or your content
  • We never sell or share your data
  • Source files are processed in memory, never stored — only your converted output is, under your prefix, deletable by you
  • Downloads are private and time-boxed: signed URLs, 15-minute expiry, ownership-checked before signing
Every subprocessor, named
06Honest fit

Reasons not to use EnConvert.

Every honest pitch includes the cases where it's the wrong call. Here are ours.

You need SOC 2 or HIPAA attestation today

We don’t have them. If a certificate is a hard procurement gate, we’re not there yet.

You need a contractual 99.99% SLA with penalties

A two-person company cannot honestly write that — use a larger vendor.

You need on-prem or self-hosting

Not offered; EnConvert is a hosted API only.

You process very large files

Per-plan size caps run from small on Free up to the Production tier — past that, wrong tool.

A tiny team is a dealbreaker

Legitimate. Everything on this page is designed to make it a smaller risk than it sounds, but we won’t pretend it’s zero.

07Accountability

Two names. Reachable.

Bootstrapped, no investors — revenue is subscriptions only, so the product's only job is to keep working for the people paying for it. Support is answered by the people who wrote the code.

Het Dave
Co-founder
[email protected]
Om
Co-founder
[email protected]

Don't trust this page. Check it.

Run 100 operations on the free tier, point /v2/perceive at a page you know is hard, and read the score it gives back. Free while in beta — no credit card.

[email protected] · security reports answered within a business day