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Contact

Talk to the people who built it.

No ticket queue, no chatbot, no tier-one script. Enconvert is two founders in Ahmedabad, and the person who answers your email is usually the one who wrote the code you're asking about.

support@enconvert.com
  • A human replies, never a bot
  • One business day, usually less
  • We tell you when we can't help
How to reach us

Pick the door that fits

Every message reaches a person. These just help it reach the right one faster, and tell you what to expect back.

Support & questions

API integration, your account, billing, or a bug you just hit. Anything at all. This is the front door.

support@enconvert.com
Replies within one business day

Security disclosure

Found a vulnerability? Report it privately. We read every report, answer within a business day, and credit you.

security@enconvert.com
Triaged the same day

Custom & high volume

Running past 50,000 ops a month, or you need custom retention and terms. Founder to founder, no sales dance.

Talk to us
We'll get on a call

Press & partnerships

Writing about honest infrastructure for AI agents, or want to build on top of it? Say hello.

Start a conversation
We read every one

Common questions

One MCP server (and a REST API behind one key) reads any file or URL into clean Markdown, JSON, or a screenshot, and scores every read 0.0 to 1.0. So a blocked page comes back flagged with a low score, never mistaken for real content.
Yes. 100 ops a month, no credit card. It is founding access while we are in beta, not a trial that quietly expires on you.
46 formats in and out, covering PDF, DOCX, XLSX, PPTX, PNG, SVG, MP3 and more, plus any URL. The full, up-to-date list lives in the formats section of the docs.
Two doors: install the MCP server with npx enconvert-mcp for Claude, Cursor, and Windsurf, or call the six v2 REST endpoints with one key from anywhere. The docs have step-by-step guides and examples in JavaScript, Python, and PHP.
That is the product working. A low render_quality means the page blocked us or rendered badly. The response says exactly what we detected in a warnings array, and returns the content anyway so you decide what to trust. Route around it, retry, or flag it. It never silently enters your agent as if it were real.
Always. There is no faceless 24/7 desk. There are two founders, Het and Om, and one of us is reachable. We answer our own email, usually within a business day, and we tell you honestly when something is outside what we can help with.

Still have a question? Ask a founder.

One email, a real person on the other end, and an honest answer within a business day. Or skip the wait and start reading the web honestly today.

Email support@enconvert.com

Two founders · Ahmedabad · status.enconvert.com